Develop & Deliver Project Training
Projects create change. documentation, training, & coaching describe the change.

Overview:
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These are behavioral deliverables, their purpose is to influence and change human behavior using and or in support of the project's solution deliverables.
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Successful Projects produce expected business results by creating desirable human behavior
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We want people to use the new solution in a particular way
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We want employees to use the new software, to follow the new procedure
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We want customers to buy the new product
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These are all behaviors
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Measurable results will change when the human and software / machine behavior changes using the project's deliverables
Documentation:
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Identify any documentation required
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Consider if special skills or tools will be needed
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Ensure the documentation resources are available
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Determine if budget will be needed
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Define the timing for design, design approval, development, development approval, and implementation or delivery of documentation
Training:
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Determine if training will be required, if not, skip the following items.
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Will the training be formal classroom delivery, on the job, or virtual
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Determine who will deliver the training, where it will be delivered, and when it will be delivered
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Identify any budget requirements for the training
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Determine who will need to attend the training
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Define how you'll know that the training was successful, the outcome / expected results of the training
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Develop the training
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Develop any supporting material
Coaching:
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Determine if coaching will be required, if not, skip the following items.
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Determine who will deliver the coaching, where it will be delivered, when, and how it will be delivered.
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Will the coaching need to follow a particular model?
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Identify any budget requirements for the coaching.
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Determine who will need to receive the coaching.
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Define how you'll know that the coaching was successful, the outcome / expected results of the coaching
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Develop the coaching approach
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Develop any supporting material